Knowledge Sharing

Abstract: The article describes a recognition program created at SRA that has been very successful at addressing some of the intangible aspects of job satisfaction (and more importantly, keeping these key contributors in our company). The program focuses on rewarding those who go above and beyond their day jobs to share knowledge with their peers, and promote our company through publication. Our approach to the article would be as an experience report/case study. The program design drew on the experiences of other leading firms (such as IBM and AMS) and on some work that was reported in the Harvard Business Review. The article describes an outline of the program, rationale for key decisions, and results from the first year of the program.